eClerx acknowledged for driving moral management in AI capabilities via GenAI360 platform
NEW YORK, Feb. 5, 2025 /PRNewswire/ — eClerx Companies Ltd (ECLERX.NS), a number one productized companies firm, at this time introduced that it has obtained the celebrated ISO 42001:2023 certification, the world’s first worldwide commonplace for Artificial Intelligence Management Systems (AIMS). This certification, awarded by Intertek, a number one international certification physique and Whole High quality Assurance supplier, acknowledges eClerx for implementing a complete AI administration framework that aligns with accountable AI practices and adheres to international regulatory requirements for enhanced accountability and operational excellence.
eClerx is without doubt one of the first 5 international corporations to realize this certification, highlighting its dedication to moral and accountable AI deployment. The certification underscores the corporate’s dedication to embedding robust AI administration practices throughout its numerous companies, guaranteeing AI initiatives are aligned with finest practices in equity, transparency, accountability, and threat mitigation.
The achievement is a key milestone for eClerx, significantly because it continues to evolve its GenAI360 platform, which focuses on delivering modern options throughout content material administration, digital CX, buyer care, code automation, and actionable enterprise insights. The platform integrates greater than 20 basis fashions and executes use instances throughout textual content, picture, video and audio. The platform integrates with eClerx’s area particular functions and supplies purchasers with enhanced operational effectivity, creativity and scalability.
Sanjay Kukreja, Chief Expertise Officer, eClerx, commented, “We’re proud and excited to obtain the ISO 42001:2023 certification for Artificial Intelligence Management Systems, which displays our robust continued dedication to moral AI administration and accountable deployment. This certification additional validates our modern method with GenAI360, the place we proceed to develop modern AI-driven options that prioritize transparency, accountability, and long-term enterprise worth. At eClerx, we stay devoted to advancing the capabilities of AI whereas guaranteeing it’s utilized responsibly to drive constructive outcomes for our purchasers and society.”
The ISO 42001 commonplace supplies a transparent framework for establishing, implementing, sustaining, and regularly enhancing AI administration programs, providing a structured method to mitigate dangers and streamline processes in AI-driven tasks. This certification additional strengthens eClerx’s place as a pacesetter in leveraging Artificial Intelligence responsibly inside industries reminiscent of monetary companies, retail, manufacturing, know-how, and extra.
For extra info round eClerx’s Gen AI capabilities, go to https://genai360.eclerx.com
About eClerx
eClerx supplies enterprise course of administration, automation, and analytics companies to quite a few Fortune 2000 enterprises, together with a few of the world’s main monetary companies, communications, retail, style, media & leisure, manufacturing, journey & leisure, and know-how corporations. Integrated in 2000, eClerx is at this time traded on each the Bombay and Nationwide Inventory Exchanges of India. The agency employs greater than 18,200+ individuals throughout Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, the UK, and the USA.
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