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Epic Systems Debuts AI Integration In Health Record Software At UGM 2024


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Health IT titan Epic Systems revealed that it’s engaged on over 100 synthetic intelligence (AI) options that can be built-in into its digital well being document (EHR) software program to assist streamline processes for docs and sufferers.

Taking the stage in a swan costume, Chief Govt Judy Faulkner made the announcement in entrance of 1000’s of healthcare executives through the firm’s Consumer Group Assembly (UGM) held in Veronica, Wisconsin.

UGM is an annual on-campus convention fashionable for its themed antics the place attendees are available full costumes to listen to concerning the newest developments in Epic’s applied sciences. The corporate’s EHR system is a staple in US healthcare, managing medical information for greater than 280 million People.

This 12 months’s UGM, with the theme “storytime,” launched updates about how AI is being mixed with Epic’s choices utilizing affected person knowledge to simplify charting and documentation, in addition to make analysis insights extra accessible to docs on the level of care.

Epic’s AI options

Of the over 100 AI options in progress, Epic introduced that its generative AI will translate affected person communication into plain language and automate prescription and laboratory orders by the top of 2024. They’re additionally engaged on AI instruments to streamline time-consuming routines, together with drafting letters of insurance coverage and reviewing prior authorization necessities.

By 2025, the corporate appears additional forward and expects its AI to tug in related medical knowledge for docs to assessment when responding to sufferers’ questions via its MyChart app.

Epic’s MyChart in-basket augmented response know-how (ART) routinely drafts responses to affected person messages, producing 1 million drafts each month, in line with Faulkner. She added that it’s at present deployed at 150 healthcare methods and medical teams.

“It saves clinicians about half a minute a message, and that may add up. And importantly, sufferers say they prefer it, and plenty of desire it. ART’s responses are sometimes extra empathetic than the very busy docs,” she mentioned. “I believe that’s sort of humorous. The machine is extra human than the human.”

One other specialised AI characteristic to be anticipated subsequent 12 months is a device that measures wound sizes from pictures to boost care administration considerably.

In addition to those, Epic unveiled a brand new scheduling app known as “Teamwork” for physicians and nurses. The corporate additionally talked about that it’s investigating how its software program might be used to revolutionize insurance coverage claims submissions by eradicating the necessity for a intermediary.

A sneak peek

Although most of those AI options are nonetheless within the early phases of growth, Epic assured the viewers of the potential of their know-how utilizing a reside demonstration.

The demonstration noticed the corporate’s Senior Vice President of Analysis and Improvement Seth Hain interacting with an AI agent via the MyChart app. The agent evaluated Hain’s wrist restoration after a supposed surgical procedure and suggested that he “ought to nonetheless wait a bit of longer” earlier than taking part in pickleball once more.

After the presentation, Hain emphasised that the demo passed off in real-time with out human intervention. Thus far, the corporate has not named this functionality, saying it can seemingly be a couple of years earlier than it turns into publicly accessible

″It is extremely, very, very early with regard to how and the place the neighborhood, the broader medical neighborhood, will undertake that kind of factor, nevertheless it’s viable,” he mentioned.



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